1.1. These terms and conditions of sale and delivery apply to the sale and delivery of products offered for the KOPPO E-commerce site by:
1.2. SASU ADMWATCH, with a capital of €15,000, whose registered office is at 11 rue des artisans 39130 PONT DE POITTE, registered in the LONS LE SAUNIER Trade and Companies Register under number 814175063, VAT number FR17814175063, e-mail: help@koppowatches.com, telephone 06.71.96.90.20 (hereinafter referred to as "KOPPO").
1.3. to persons wishing to make purchases ("You") on the website koppowatches.com (the "Website") for delivery in metropolitan France (including Corsica).
1.4. Please read all of these terms and conditions of sale and delivery carefully before ordering a product on the Website.
1.5. By ordering one of our products, you automatically accept the provisions described below, as you will be required to click on the "I accept the General Terms and Conditions of Sale" button during the order process if you accept these terms and conditions of sale and delivery. Please note that if you refuse the terms and conditions of sale and delivery, you will not be able to order the items offered on the Website.

2.1. If you order an item on the Website, you guarantee that the following conditions are met:
2.1.1. You are entitled to enter into legally binding contracts.
2.1.2. You are at least 18 years old.
2.1.3. You are an individual acting as a consumer.

3.1. Part of our site operates on a pre-order system. If the customer wishes to be refunded for an order made via the pre-order system or from stock and submits a request, the refund procedure will be initiated immediately after receipt of the returned item.
3.2. The order/pre-order of a product on the Website is considered an offer to purchase this product in accordance with these terms and conditions of sale and delivery.
3.3. After placing an order/pre-order, you will receive an acknowledgment of receipt at the email address provided by you during order confirmation, stating that we have received your order. This does not mean that your order/pre-order has been accepted, as all orders/pre-orders are subject to KOPPO's agreement, which reserves the right, before any acceptance of your order and in order to secure transactions and fight fraud, to ask you to:
– either confirm certain information relating to your order/pre-order by telephone,
– or send supporting documents for your identity and/or address (photocopy of ID card and/or photocopy of proof of address less than three (3) months old).
You will then have a period of seven days to send the requested documents in the required format to the address that will be indicated to you. KOPPO is the sole recipient of these identity documents and the information contained therein. The documents that you may have provided to us at our request are kept for one (1) month on our servers. In accordance with Law No. 78-17 of January 6, 1978, relating to data processing, files and individual liberties, the processing of personal information collected in this way is declared to the Commission Nationale de l'Informatique et des Libertés, registered under No. 1517785 on July 7, 2011.
3.4. KOPPO undertakes to fulfill orders/pre-orders within the limits of available stocks, it being understood that KOPPO reserves the right to limit the number of purchases of products subject to an order/pre-order as well as the number of identical copies of a product that can be ordered at one time. If all or part of the ordered products are not available, you will be informed by email at the address you provided during the order. You will then have the choice to wait for the product to be available again or to cancel the order/pre-order.
3.5. KOPPO reserves the right to refuse any order placed by a customer with whom there is a dispute relating to the payment of a previous order, and/or that does not comply with these terms and conditions of sale and delivery, or in the event of abnormal or abusive refusal or returns on your part.
3.6. Order: We will confirm our acceptance of your order and its delivery deadline by sending you an order confirmation by email to the address provided at the time of the order. This confirmation will mark the existence of a contract between KOPPO and you. This contract will only cover the products subject to an order confirmation. Therefore, it will not concern other products that may be part of your order, unless they have been subject to a separate order confirmation.
3.7. Pre-order: We will confirm our acceptance of your pre-order by sending you an order confirmation by email to the address provided at the time of the pre-order. Any delivery date is subject to change, and we will inform you of this by email. This confirmation will mark the existence of a contract between KOPPO and you. This contract will only cover the products subject to a pre-order confirmation. Therefore, it will not concern other products that may be part of your order, unless they have been subject to a separate order confirmation.

4.1. The price of each product is the one indicated on the Website for the corresponding product, except in the event of an obvious error. VAT at the currently applicable rate is included in the prices indicated. Any change in the applicable rate may be passed on to the price of the products. Prices are subject to change at any time. However, the prices applicable are those in force on the day and at the time you confirm your order.
4.2. Delivery costs are not included in the price, unless otherwise stated on the Website. In any event, the contribution to delivery costs is indicated separately. Unit prices and the contribution to delivery costs will again be indicated separately, particularly in the order confirmation email, as will the total price. We are not obliged to deliver a product to you at an incorrect price if the pricing error is obvious and you could easily have detected that the indicated price was incorrect. If this is the case, we will contact you before delivering the product.
4.3. Payment can be made with the following credit cards or payment methods: VISA, VISA Electron, SOFORT, PaySafeCard, PayPal, Mastercard, Maestro, Klarna Pay Now, JCB, iDEAL, Discover, Diners Club, and American Express.
4.4. When you pay by credit card, you can choose to pay in full. In this case, the charge is made within 3 days following the order (excluding weekends and public holidays).
When paying by credit card, remember to enter the last 3 digits (visual cryptogram) on the back of your card.
4.5. We will confirm the amount to be paid in the order confirmation email. In all cases, the provision of your credit card number and the final validation of your order will constitute proof of your entire order in accordance with the provisions of the law of March 13, 2000, and will constitute the exigibility of the amounts committed by the entry of the products appearing on the order form.
4.6. We will debit the amount due from your bank account within 3 days following your order (excluding weekends and public holidays), and we inform you that we will only deliver the products ordered once we have obtained full payment. We therefore reserve the right to postpone the delivery date until we have obtained full payment for the products ordered.
4.7. Transactions made by credit card on the Website are secured by the Systempay payment system (https://paiement.systempay.fr). All information exchanged to process the payment (16-digit card number, expiry date, visual cryptogram) is encrypted using the SSL protocol. This data cannot be detected, intercepted, or used by third parties. Nor is it stored on our computer systems.
Systempay is a technical service provider; therefore, it does not handle disputes related to credit card payments, for which we invite you to contact us and/or your bank.
4.8. All credit card payments are subject to a validity check by the card issuer, which must also authorize the use of the card. The order will only be considered effective after confirmation of approval by the bank payment centers. The personal data of the credit card holder required for these checks may therefore be exchanged with third parties. If the credit card issuer does not authorize the payment of your order, the delay or non-delivery of the order cannot be attributed to us.
4.9. You can also choose to pay in 3 or 4 interest-free installments by credit card (excluding e-cards) for purchases between €149 and €279 (discounts deducted, flat-rate contribution to order processing costs), subject to acceptance of your application.
In this case, your 1st payment will be taken within 3 days (excluding weekends and public holidays) after the order, the 2nd payment one month later, the 3rd payment two months later, and if there is a fourth payment, 3 months later. You will find all additional information here or by clicking on "Payment in 3 or 4 interest-free installments" in the footer of the Website (bottom of the site).

5.1. We will inform you more precisely of the delivery date by means of a shipping notice sent by email to the address you provided during the ordering process.
5.2. The delivery address will correspond to the data you indicated and which we included in the order confirmation email. In case of absence during delivery, a notice of passage will be left, and it will be up to you to collect the package at the places and within the deadlines indicated therein. If the deadlines are exceeded, the products will be returned to KOPPO and it will be up to you to contact customer service for a possible reshipment at your expense.
5.3. For practical reasons, it is sometimes desirable to send some products from the same order in several shipments (split shipment). If this is the case, it will be mentioned in the shipping notice and no additional delivery costs, if applicable, will be charged to you.
5.4. If we are unable to meet the delivery deadline mentioned in your order confirmation email, without fault on your part such as a lack of full payment, we will immediately contact you to provide you with the new delivery date. If you refuse the new delivery date or in any event seven (7) days after the initially set delivery deadline, you may cancel the order by sending us a registered letter with acknowledgment of receipt or an email to the address mentioned in Article 1. In this case, the purchase price of the corresponding products, including delivery costs, which you may have been debited for, will be refunded to you within 30 days by re-crediting the account corresponding to the credit/debit card used to place the order.
5.5. You acknowledge that in the case of a pre-order, it is possible that the delivery time will be extended. This delivery time will depend on the quantity of products ordered. KOPPO cannot be held responsible for the consequences of a delay in delivery due to an act of force majeure or which is not of its own doing.

6.1. The product becomes your property as soon as the purchase price (including delivery costs) has been paid in full.
6.2. The transfer of risks takes place upon delivery. Risks, within the meaning of this provision, are those linked to damage to the product or caused by its use, handling, or storage. The risks linked to the return of a product, for whatever reason, are at your expense.

7.1. You have a right of withdrawal in accordance with the Consumer Code (article L.221-18) which you can exercise, without having to justify the reason, by requesting it from KOPPO customer service at help@koppowatches.com, within a period of (14) days from receipt of the product concerned.
7.2. If the withdrawal has been made within the period mentioned above and the product that reaches us has not been worn, used, is not damaged, is in its original condition (packaging, extra links, unworn bracelet, warranty and instructions intact), and is accompanied by the duly completed KOPPO return form, we will exchange the product or refund the invoiced price, depending on what you indicated on the KOPPO return form. The return shipping costs for the product(s) are at your expense.
7.3. These return costs will only be refunded to you if the delivered products that you return to us within the deadlines set by the Consumer Code did not correspond to those you ordered or if they were defective.
7.4. Any product returned incomplete, damaged, or soiled will not be accepted.
7.5. If you have requested a refund, we will refund the invoiced amount within thirty (30) days of receipt of the product by KOPPO by re-crediting the account corresponding to the credit/debit card used to place the order (excluding shipping costs).